Terms of Service

1. Agreement to Terms

By accessing scaleconnect.pro or engaging Scale & Connect ("we," "us," "our") for services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.

2. Our Services

Scale & Connect provides B2B digital marketing services, including but not limited to local SEO and Google Maps CTR optimization, AI voice and SMS lead nurturing, custom web design and lead funnels, CRM and pipeline automation, reputation management, and email/SMS marketing. Specific deliverables, timelines, and fees are defined in individual proposals or service agreements between us and each client.

3. No Guaranteed Results

We apply proven, professional strategies, but marketing outcomes depend on factors outside our control (market conditions, competition, platform algorithm changes, client responsiveness). Unless expressly stated in a signed agreement, we do not guarantee specific rankings, lead volumes, or revenue outcomes.

4. Client Responsibilities

• Provide accurate business information, timely feedback, and access to required accounts and assets.
• Ensure your use of our campaigns complies with applicable laws, including telemarketing, SMS (TCPA/CTIA), and data-protection regulations in your market.
• Review and approve materials before publication when requested.

5. Communications Consent

By submitting your contact details on this site, you agree to receive service-related and marketing communications from us via phone, SMS, and email, subject to our Privacy Policy. You may opt out of SMS at any time by replying STOP.

6. Intellectual Property

All content on this website (copy, design, graphics, code) is the property of Scale & Connect and may not be reproduced without written permission. Upon full payment, clients own the final deliverables created for them; we retain the right to reuse general methodologies, know-how, and non-confidential work product.

7. Payments & Cancellation

Fees, billing schedules, and cancellation terms are set out in each client's service agreement. Unless otherwise agreed in writing, recurring services may be cancelled with written notice before the next billing cycle; work already performed is non-refundable.

8. Limitation of Liability

To the maximum extent permitted by law, Scale & Connect shall not be liable for indirect, incidental, or consequential damages (including lost profits or lost data) arising from the use of our website or services. Our total liability for any claim shall not exceed the fees paid to us for the service giving rise to the claim in the three months preceding the claim.

9. Third-Party Platforms

Our services may rely on third-party platforms (search engines, CRM and automation providers, messaging networks). We are not responsible for outages, policy changes, or actions taken by those platforms.

10. Changes & Governing Terms

We may update these Terms from time to time; the latest version will always be posted on this page. Continued use of the site after changes constitutes acceptance. Any disputes will be handled under the governing law specified in your service agreement or, absent one, the jurisdiction of our principal US operations.

11. Contact

Questions about these Terms? Contact us at 🇺🇸 +1 (929) 305-0471 or 🇵🇭 +63 956 562 1625 (call or WhatsApp).